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Last update: December 21, 2023

Consent

This Privacy Policy describes the policies of Destination Salaberry-de-Valleyfield (the “Organization”) 410, Rue Victoria Salaberry-de-Valleyfield, Québec, J6T 1B8, Canada, e-mail: info@destinationvalleyfield.com, Telephone: 450 544-7455 regarding the collection, use and disclosure of your information, which we collect when you use our website (https://www.destinationvalleyfield.com/). This Policy is subject to Québec’s privacy law—the Act respecting the protection of personal information in the private sector—as well as other applicable legislation and regulations.

Destination Salaberry-de-Valleyfield respects the confidentiality of your personal information and is committed to protecting it and using it only for the purposes for which it was collected. The purpose of this policy is to inform you about our privacy practices. We want you to be aware of how we collect your personal information and how it is stored, used and disclosed.

We may modify this Privacy Policy at any time without notice and will post the revised Privacy Policy on our website. The revised policy will be effective 180 days after it is posted on the website, and your continued access or use of the website after that time will constitute your acceptance of the revised Privacy Policy. We therefore recommend that you consult this page regularly.

Privacy Officer

If you have any questions or concerns about how we handle your personal information, we invite you to e-mail our Privacy Officer: Marie-Claude Côté | info@destinationvalleyfield.com. We will deal with your concerns in accordance with applicable laws. The President and Board of Directors reserve the right to delegate this responsibility to the management of Destination Salaberry-de-Valleyfield.

Information we collect

Please note that some of the information described below, which we collect when you use the website, may not constitute personal information as defined by law and is therefore not subject to this Policy.

Electronic data

We may collect information that is not of a personal nature, most notably the type of Internet browser or computer system you use, or the domain name of the website from which you connected to our site. Geolocation data, such as your IP address, a specific or approximate location determined from your IP address or the GPS of your mobile device (depending on your device’s settings), may also be collected.

In addition, when you visit our website, certain information may be stored on your computer in the form of a cookie or similar file. Cookies enable us to store certain information about your use of the website, most notably the date of your most recent visit, the pages consulted and the files downloaded. Cookies allow us to tailor our website to better match visitors’ interests and preferences.

Destination Salaberry-de-Valleyfield does not link this information to your personal information.

Most Internet browsers allow you to erase cookies from your computer hard drive, block them or receive a warning before they are set. Please refer to your browser instructions to learn more about these functions.

How we share information

We will not transfer your personal information to a third party without seeking your consent, except in the limited circumstances described below.

We do not disclose your personal information to anyone outside the Organization without your consent, with the exception of:

  • our suppliers of goods or services, organizations or individuals whose services have been retained to perform certain functions on our behalf (e.g.: data processing, document management, etc.). We take the necessary measures, by contractual means or otherwise, to ensure that these third-party suppliers of goods or services process your personal information solely for the purposes determined by the Organization and offer a degree of privacy protection (protection of personal information) comparable to that offered by the Organization with respect to personal information in its possession;
  • any entity in the event of a merger or change of control, in whole or in part, and only if the parties enter into an agreement whereby the collection, use and disclosure of the information are limited to the purposes of the business transaction;
  • any public authority if required by law.

We will not share your personal information with a promotional partner unless you have specifically consented to the sharing of your personal information with this partner.

We may also disclose your personal information for the following reasons: (1) to comply with applicable laws, regulations, court orders or other legal processes; (2) to enforce your agreements with us, including this Privacy Policy; or (3) to respond to claims that your use of the website violates third party rights.

Service providers and other third parties

Although we try to avoid sharing your personal information with third parties, we may use service providers to perform various services on our behalf, such as IT management and security, as well as data analysis, hosting and storage. We have defined below the cases in which such sharing may take place:

  • We use fortrabbit for website hosting. We invite you to consult the latter’s Privacy Policy.

External hyperlinks on our site

The website may contain links to websites operated by third parties. When you click on these links, you leave our website. The Organization has no control over the operation of these websites, and the fact that they are listed on the Organization’s website in no way renders the Organization liable. Any personal information you transmit via these websites will be subject to the privacy policies of the websites in question.

Retention

Subject to applicable laws, we retain your personal information only as long as necessary for the fulfillment of the purposes for which it was collected, unless you consent to your personal information being used or processed for another purpose. In addition, our retention periods may change from time to time for legitimate interests (for example, to ensure the security of personal information, to prevent misuse and breaches, or to prosecute criminals).

You can also rest assured that once the purpose for which the information was collected has been fulfilled, we will destroy or anonymize the information in accordance with applicable legislation.

For more information on the periods for which your personal information is retained, please contact our Privacy Officer using the contact details provided in section 1.2 of this Policy.

Your rights

Depending on applicable laws, you may have the right to access, rectify or erase your personal data, to receive a copy of your personal data, to restrict or object to the active processing of your data, to ask us to share (transfer) your personal information to another entity, to withdraw any consent you have given us to process your data, to lodge a complaint with a statutory authority, and other relevant rights under applicable laws. To exercise these rights, you can write to us at info@destinationvalleyfield.com. We will respond to your request in accordance with applicable laws.

Please note that if you do not allow us to collect or process the required personal information or withdraw consent to process it for the required purposes, you may not be able to access or use the services for which your information was sought.

Security measures

The security of your information is important to us, and we will use reasonable security measures to prevent the loss, misuse or unauthorized alteration of the information under our control.

Here are a few of the many measures implemented:

  • Our website is equipped with a Secure Sockets Layer (SSL) protocol to ensure a secure connection between your device and our server;
  • Our computer network is protected by firewalls, an intelligent antivirus system and real-time network monitoring, and data is protected by daily backups.

Despite the measures described above, we cannot guarantee the absolute security of your personal information. If you have reason to believe that your personal information is no longer secure, please contact our Privacy Officer: Marie-Claude Côté| info@destinationvalleyfield.com.